Get a new professional headshot from Zeke Dolezalek during our headshot clinic. Then, learn the new playbook you need to make customer success work for your business from HubSpot's VP of Customer Success, Alison Elworthy.
Headshot Clinic; Dinner & Drinks
Presentation from Alison
Customer success is evolving, and because companies are typically so focused on using sales and marketing to grow, one of the most overlooked growth lever you can pull in terms of ROI is your customers. You need to invest first in your customers for the best return for the business and to achieve new growth. It can be costly, painful, and difficult to change an organization, so Alison has laid out a roadmap to choose those investments that will have the greatest impact. Learn the new playbook you need to make customer success work for your business from HubSpot's VP of Customer Success, Alison Elworthy.
- Work in or lead customer-facing organizations including marketing, sales, and customer success roles
- Lead companies as executives who want to reduce customer acquisition costs and improve customer lifetime value
- Are interested in learning the next evolution of inbound growth by investing in customers